The Serious Part

Kronos has been testing all its products, and reporting on the test program on our web page. It's very important for Kronos to speak with one voice on the Y 2 K problem; if people ask, you should refer them to our home web page at Tell them to click on the "Year 2000" graphic on the first page.

[Speaker claps] Wake up! This is the serious part of the speech. The web page is our official Y 2 K statement. Just keep referring people to the web page. Don't put anything in writing about Y2K, and don't say anything about Y2K. If you do, you may be putting the company at risk, and actually yourselves too, because you don't have the authority to make statements about compliance. Your mantra should be "See the web page", "See the web page", "See the web page".

Read the web pages yourself. You'll notice we aren't testing Custom software, and we're starting to link to the pages of some of our third-party software providers, like IDI. At the bottom of the Product Identification page, there's a link "Contact Us" which takes users to a form they can use to ask us about anything they can't find.

The wording in these pages has been carefully thought out. It doesn't say "It's compliant"; it says "It was tested and passed." If a product was not tested, we don't say "It's not compliant", we say "It wasn't tested". And every page contains the words "Year 2000 Readiness Disclosure"; this is a magic legal incantation that, per a Federal law, can reduce our exposure to future legal action, as long as the Y2K information presented is believed accurate, and is being provided in good faith.

Kronos Corporate has mailed out thousands of letters notifying customers who hold either non-compliant or untested Kronos products. You can see these letters, and when they were mailed, on the Sales and Service web site; click on "Marcom", then "Y2K Notifications". Kronos employees on Outlook can see complete lists of who the letters were mailed to in Outlook's Public Folders, way at the bottom under "Y2K Notification Lists". And when customers contact the Y2K Group in Chelmsford to talk about an upgrade, a record of the contact is faxed to the appropriate industry manager.

Just between you and me, in this intimate gathering, if customers send e-mail to the address, and ask about testing, we'll send them a non-disclosure agreement, and if they sign and return it, they can see the scripts we used in our testing. But please don't encourage this; only mention it if the customer asks. Sending out these scripts is becoming a burden. And as the non-disclosure agreement makes it clear, the scripts were made for our own test effort; they are difficult for an end-user to use, and we can't give any help.

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